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This policy is correct as of August 2024.
For physical products, you can choose your shipping method on the checkout page. The method you choose will affect the total price you pay and determine the speed of delivery. Shipping times typically vary between two to ten working days. For expedited delivery of volume orders, please contact us via WhatsApp or our Contact Us page.
We track all our shipments to ensure safe delivery. However, tracking numbers are not provided as a matter of course. If you have placed a volume order or are concerned that your package is lost or mislaid, we are happy to provide tracking details upon request. We typically use UPS, Royal Mail, and Parcel Force for sending our packages.
For digital products, your products will typically be delivered via email and/or your account on this website.
This policy is correct as of August 2024.
We hope you are pleased with your purchase. If you are not completely satisfied, you may return the product under the following conditions:
Eligibility:
This returns policy applies only to the purchase of physical products.
Returns are accepted within 45 days of the purchase date.
The product must be returned in its original condition, as sold, without any damage or signs of use.
Procedure:
To initiate a return, please contact our customer service at https://bullcompanies.com/contact/ to receive a return authorization.
Include the return authorization with your returned product.
Return Shipping:
Customers are responsible for paying the postage and packaging costs for the return.
When appropriate: shipping costs will be deducted from the refund amount.
Ensure the product is securely packaged to prevent damage during transit.
For expensive items you may consider using a tracked shipping service and insurance.
We cannot guarantee that we will receive the product.
Return Address:
Please contact us for return authorization, and you will then be given the appropriate return address.
Refunds:
Once we receive the returned product and verify its condition, we will issue a refund to your original payment method within 5-21 business days.
Refunds will only be processed for products returned in the condition as sold.
We will only refund to the same payment method you used for the purchase.
Exclusions:
Products that are damaged, used, or not in their original condition will not be eligible for a refund.
Contact Us: If you have any questions or need further assistance, please contact our customer service via this link:https://bullcompanies.com/contact/
