Overview

Returns Policy

We hope you are pleased with your purchase. If you are not completely satisfied, you may return the product under the following conditions:

1. Eligibility:
   • This returns policy applies only to the purchase of physical products.
   • Returns are accepted within 45 days of the purchase date.
   • The product must be returned in its original condition, as sold, without any damage or signs of use.
2. Procedure:
   • To initiate a return, please contact our customer service at to receive a return authorization.
   • Include the return authorization with your returned product.
3. Return Shipping:
   • Customers are responsible for paying the postage and packaging costs for the return.
   • When appropriate: shipping costs will be deducted from the refund amount.
   • Ensure the product is securely packaged to prevent damage during transit.
   • For expensive items you may consider using a tracked shipping service and insurance.
   • We cannot guarantee that we will receive the product.
4. Return Address:
   • Please send your returns to the following address: The Andrew Bull Companies Ltd, 187 Hillyfields, Loughton, Essex, UK, IG10 2PW
5. Refunds:
   • Once we receive the returned product and verify its condition, we will issue a refund to your original payment method within 5-21 business days.
   • Refunds will only be processed for products returned in the condition as sold.
   • We will only refund to the same payment method you used for the purchase.
6. Exclusions:
   • Products that are damaged, used, or not in their original condition will not be eligible for a refund.

Contact Us: If you have any questions or need further assistance, please contact our customer service via this link:https://bullcompanies.com/contact/ or our WhatsApp chat.

Thank you for your understanding and cooperation.